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Worked example

Not getting the reviews your work deserves?

Happy customers forget to leave a review. After each job, LoopSuite drafts the ask — you approve before it sends. Work less, live more.

Can connect to tools you already use

Google Stripe Square Gmail

The LoopSuite workflow

Every workflow runs the same way: you ask → it drafts → you approve.

You're always in control

1
Any happy customers I could ask for a review?
Sarah’s kitchen job wrapped last week and she was thrilled. Here’s a friendly note asking her for a review — ready for your OK.
Review request for Sarah
Hi Sarah — thanks again for having us in for the kitchen, it was a pleasure. If you’ve a spare minute, a quick review would mean a lot. No worries at all if you’re busy. — The team
EditApprove & send
↻ what I checked ⌄
+Ask Assistant

Nothing is sent, posted or changed until you approve it.

How asking for reviews actually works

  1. Wait for the job to finishIt works from completed work, not work in progress. Asking early costs you the review and annoys the customer.
  2. Pick the ones worth askingNot every job is one you'd want a public opinion on, and it filters accordingly.
  3. Write one considerate askShort, specific to the job, and easy to ignore. That's the sort that gets answered.
  4. Remember who's been askedIt keeps track, so nobody gets a second request.

What it will not do

  • Ask the same customer twice
  • Offer a discount or anything else in exchange for a review
  • Ask about a job that isn't finished
  • Write the review, or post it

Incentivised reviews without clear disclosure have been illegal in the UK since April 2025, with fines up to 10% of turnover. That's why there's no “offer them something” option here, and won't be.

Who it's for

Domestic cleaning, end-of-tenancy work and any trade where the next job comes off the last review. End-of-tenancy bunches into June to August, so the reviews gathered over the summer are the ones carrying the winter.

Questions people ask

How many times will it ask?

Once per finished job. It keeps a record of who's already been asked.

Which review site?

Wherever you send people — Google, for most trades. It prepares the ask; the platform is your choice.

Can I offer £10 off for a review?

No, and you shouldn't. Incentivised reviews without clear disclosure have been illegal in the UK since April 2025, with fines up to 10% of turnover.

What if the job went badly?

Then don't ask, and it's built to filter rather than fire at everything. Asking a dissatisfied customer for a public opinion is a decision, not an automation.

Does it reply to the reviews too?

That's a different employee — Review Reply Drafter. This one does the asking.

“Three new five-star reviews this week.”

In the office? Open LoopSuite on the web → Start free · you approve before anything happens