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Enquiry Reply Assistant · one of the jobs you can hire

Your next customer shouldn't wait for the laptop.

It answers while they are still deciding, in your own words rather than a stock reply.

Hire Enquiry Reply Assistant

Start free — 2 employees and starter capacity included.

The “Which apps can they use?” step on an iPhone, listing connected accounts — Gmail, Google Calendar, Google Drive, Google Sheets, QuickBooks and Notion — each with a selector, above apps that still need connecting.
You pick the exact accounts it may touch. Nothing else is in reach.

It works across the apps you already use

Enquiry Reply Assistant
Gmail
Enquiry arrives
LoopSuite
What your business actually does
Gmail
Reply on the same thread

An enquiry at nine at night. A grounded answer waiting for your nod.

How Enquiry Reply Assistant actually works

  1. Find the real questionsPicks the genuine customer enquiries out of everything else that arrives.
  2. Work out what they're askingReads the enquiry properly rather than pattern-matching a keyword.
  3. Prepare a useful replyDrafts an answer grounded in what your business actually does.
  4. Ask you when it isn't sureIf a safe answer isn't clear, it puts it to you instead of guessing.

What it will not do

Every employee lands paused. You choose the apps it may use and the accounts it may reach, and nothing happens until you turn it on.

Who it's for

Trades losing evening enquiries to whoever replies first. Most enquiries land outside working hours, which is exactly when you're least able to answer them.

Questions people ask

What if it doesn't know the answer?

It asks you. An uncertain enquiry goes to you rather than getting a confident wrong answer.

Will it reply to spam?

It picks out genuine customer questions. Sorting the real ones from the rest is part of the job.

Can it quote?

Not on its own — that's Quote Builder's job, working from your price list.

Does it reply instantly?

It works to the schedule you set. Most people want evening enquiries answered before the morning, not at 2am.

What about bookings?

Booking Assistant is a separate employee that checks real availability. This one handles the questions.

Answer every enquiry while it is still warm.

Hire Enquiry Reply Assistant

Start free — 2 employees and starter capacity included.

Also on iOS and Android.

Every employee starts switched off, and only ever reaches the accounts you pick for it.