LoopSuiteDownload App Last updated 3 October 2026
Service providers.
LoopSuite uses a bounded set of providers to run the service. The exact provider involved depends on the feature, platform, region and connections the customer chooses.
Core infrastructure
Authentication, database, storage and backend services.
Supabase may be used for authentication, database, storage, Edge Functions, account infrastructure, work records, memory, artifacts, usage and audit services. For saved website sign-ins, it stores the encrypted record and its website, permission and use metadata. Encryption keys are held separately from the database. LoopSuite’s account database is hosted in London; backup copies follow the retention information in the privacy policy.
AI and voice
Only the context needed for the requested work.
OpenAI provides the Manager and staff: understanding requests, writing, pictures, voice, web searches and website look-ups, including website content and the private sign-in submissions needed for a task you have allowed. It processes this in the United States (its Agents service offers no UK or EU location), does not use it to train its models, and normally deletes it within 30 days (longer only where the law requires it). Prompts, files, photos, voice or connected-service content may be sent when needed for the customer’s request. See the privacy policy’s website sign-in section for retention and deletion details. Other AI providers may be used for specific features.
Business look-ups
Finding your business when you set up.
Google Maps Platform may be used to find your business’s public listing, and Companies House to read public UK company records, when you set up or update your business details.
Billing
Subscriptions and entitlement state.
RevenueCat, Apple, Google and web billing providers may be used for subscription products, purchase and entitlement state, billing-management links and webhook delivery.
Mobile and notifications
Distribution, updates and push delivery.
Expo, Apple and Google may provide mobile platform services, app distribution, updates, notifications, device services and store billing infrastructure.
Analytics and diagnostics
Only when configured and allowed.
Website analytics and advertising measurement load only under the applicable privacy choice. Operational diagnostics may be used to find crashes, outages and security problems without turning private business content into marketing data.
Customer-selected connected services
The customer decides which outside accounts to connect.
Email, calendars, accounting, payments, CRM, files, social platforms and other services process data under their own terms. A catalogue listing is not proof that every employee or action is available through that provider.
Questions
Ask about a provider or processing purpose.
Email privacy@loopsuite.ai for privacy questions or info@loopsuite.ai for general enquiries.