Terms of Service

Last updated: 20 May 2026.

LoopSuite is part of Trovelogic Ltd and is provided by Trovelogic Ltd. Support email: [email protected]. Privacy email: [email protected]. Post: Trovelogic Ltd, 1 Hurley Lane, Norton Canes, Atherstone, Staffordshire, CV9 2JJ, United Kingdom. By using LoopSuite, you agree to these terms.

What LoopSuite does

LoopSuite is an AI business assistant. It can help with planning, drafting, summarizing, organizing, goals, jobs, approvals, automations, memory, connected services, and trusted-Mac workflows.

User responsibilities

Users are responsible for their accounts, business data, connected services, instructions, approvals, and use of AI outputs. Users should keep accounts secure and must not share passwords, private keys, or secret tokens with LoopSuite support.

AI limitations

LoopSuite uses AI. AI can make mistakes. Outputs may be inaccurate, incomplete, outdated, offensive, or unsuitable. Users must review outputs before relying on them, sending them, publishing them, spending money, deleting data, changing records, or making commitments.

LoopSuite does not provide legal, tax, accounting, medical, financial, employment, insurance, safety, or other regulated professional advice. Users should consult qualified professionals for those matters.

Approvals

LoopSuite may prepare drafts and previews. Users remain responsible for approving customer-facing, financial, publishing, account, deletion, access, and business-record actions. Unless clearly authorized and allowed by policy, LoopSuite should not send, publish, spend money, delete data, change business records, or make commitments for the user.

Connected services

If a user connects a third-party service, the user authorizes LoopSuite to use it for tasks the user requests or approves. The user is responsible for complying with that service's terms and for having permission to use the connected account and data.

Acceptable use

Users must not use LoopSuite to break the law, harm or deceive people, create malware/phishing/scams/spam, invade privacy, misuse personal data, infringe intellectual property rights, create exploitative content, generate fraudulent records, bypass safety systems, or make regulated decisions without appropriate human/professional review.

Billing and subscriptions

Current launch pricing is source-backed as monthly business plans: Starter at GBP 49/month, Growth at GBP 139/month, and Pro at GBP 299/month. Monthly add-ons are Usage Pack at GBP 29/month, Extra Full Seat at GBP 29/month, and Extra Power Seat at GBP 49/month. Plans renew monthly until cancelled before renewal, and included assistant usage resets each monthly billing period.

Higher plans give the business more room for assistant work, background jobs, and automations. Add-ons require an active base business subscription. Prices may vary by country, local taxes, and app-store price tier.

Cancellations and refunds

Cancellation stops future renewals; it does not automatically refund past charges. Access normally continues until the end of the paid billing period unless the billing provider says otherwise. Purchases made through Apple App Store are handled by Apple, and refund requests must follow Apple's process. Purchases made through Google Play are handled by Google Play, and refund requests must follow Google Play's process. For web or direct billing questions, email [email protected].

Data

The Privacy Policy explains how data is handled.

Availability and changes

LoopSuite may change, pause, limit, or stop features. No AI or software service can guarantee uninterrupted, error-free, or perfectly accurate service.

Feature boundaries

Some features may be labelled beta or preview. Mac-only work depends on the Mac app being installed, signed in, awake, permitted, and connected; it should not be treated as a guaranteed server replacement. Provider-specific connected-service actions depend on live access, account permission, and LoopSuite policy for that provider.

Age and business use

LoopSuite is designed for business use and is not intended for children. Users should be 18 or older.

Governing law

These terms are governed by the laws of England and Wales, except where mandatory local laws give a user additional rights that cannot be limited by contract.

Contact

Support email: [email protected]. Privacy email: [email protected]. Post: Trovelogic Ltd, 1 Hurley Lane, Norton Canes, Atherstone, Staffordshire, CV9 2JJ, United Kingdom. Nothing in these terms limits mandatory rights a user has under laws that apply where they live.