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Last updated 6 October 2026

Terms of service.

LoopSuite is provided by Trovelogic Limited, company number 16357210. By creating an account or using LoopSuite, you agree to these terms.

What LoopSuite does

Business messaging, focused employees and connected tools.

LoopSuite can prepare drafts, Results and recommended actions; help route work to focused employees; and use selected connected services. Features depend on the current plan, platform, connected account, permissions and product availability.

Customer responsibility

You remain responsible for the business and its decisions.

Keep account details secure, use accurate business information, respect customer and staff privacy, review important outputs, and make sure you have authority to connect accounts or supply data. Do not use LoopSuite for unlawful, harmful, deceptive or abusive activity.

AI limitations

AI can be incomplete or wrong.

Review important prices, scope, tax, customer messages, financial information, bookings, records and commitments before relying on or approving them. LoopSuite does not provide legal, tax, accounting, medical or other regulated professional advice.

Approvals and connected services

A connection is not permission for every action.

Sending, publishing, spending, deleting, changing access or changing business records follows the selected Control. Third-party services have their own terms, permissions, availability and data practices. LoopSuite cannot guarantee a provider will accept or complete an action.

Pricing and subscriptions

A free trial and two paid plans.

New business accounts get a 14-day free trial of Solo features for one person, with the Manager and all 43 AI staff roles available. No card is needed and nothing is charged unless you choose a plan. Current UK website prices are Solo at £29/month for one person and Team at £79/month for up to five people, including the owner. Both plans include the Manager and all 43 AI staff roles. Where website checkout uses US dollars, Solo is $29/month and Team is $79/month. Fair use applies to work, website browsing and talking with the Manager; Team includes higher allowances. Store prices may vary by country, tax and store tier. Paid plans renew monthly until cancelled before renewal.

Cancellation and refunds

The billing provider controls the management route.

Cancellation stops future renewals and normally leaves access until the end of the paid period. Apple purchases and refund requests follow Apple’s process; Google Play purchases follow Google’s process. For web billing questions, contact info@loopsuite.ai. Mandatory consumer rights still apply where relevant.

Availability and changes

The service can evolve and sometimes be unavailable.

LoopSuite may change, pause or retire features, employee versions, provider routes or limits. Maintenance, internet access, third-party outages, app permissions and Mac-local requirements can affect availability. Saved Results and honest recovery states are preferred to invented success.

Business use and law

LoopSuite is for people aged 18 or older.

These terms are governed by the laws of England and Wales, except where mandatory local law gives additional rights. Nothing in these terms removes rights that cannot legally be limited.

Contact

Questions about these terms.

Email info@loopsuite.ai. Privacy questions go to privacy@loopsuite.ai. Registered office for legal correspondence: Trovelogic Limited, 1 Hurley Lane, Hurley, Atherstone, Warwickshire, England, CV9 2JJ.