Employees How it works Integrations Blog Safety Pricing Start free
Overdue Invoice Follow-up · one of the jobs you can hire

Give overdue invoices a proper owner.

You point it at the invoice, it writes the awkward bit, and sends it when you say the word.

Hire Overdue Invoice Follow-up

Start free — 2 employees and starter capacity included.

The LoopSuite home screen on an iPhone: a count of tasks finished today and employees working right now, and a banner reading “4 things need you”.
It stops and asks. The home screen shows what’s waiting on you.

It works across the apps you already use

Overdue Invoice Follow-up
You
Point it at the invoice
Your rules
Who to skip
Gmail
Polite chase

It checks what is actually unpaid, then stops when it is paid.

86 staff hours a year chasing late payments. That is the job you are handing over.

Source: Office of the Small Business Commissioner, UK Government, 2025.

How Overdue Invoice Follow-up actually works

  1. Find what's actually overdueChecks which invoices have passed their terms, from your own records.
  2. Confirm before contactingRe-checks the invoice is still unpaid immediately before it does anything.
  3. Write the chaseDrafts the awkward message in your wording, not in generic debt-collection language.
  4. Stop on payment or disputePayments, disputes and stale information all stop it.

What it will not do

Every employee lands paused. You choose the apps it may use and the accounts it may reach, and nothing happens until you turn it on.

Who it's for

Every trade, but it bites hardest where one late payer is a material part of the month — sole-director limited companies and firms carrying a subcontractor.

Questions people ask

Will it chase someone who's already paid?

No. It re-checks the invoice status immediately before contacting anyone, and stops on payment.

Does it sound aggressive?

It writes in your wording. Most owners want firm and polite, and that's what it does.

What if the customer disputes the invoice?

It stops. A dispute is a conversation for you, not something to automate.

Do I need Xero or QuickBooks?

It works from the records you give it. A connected accounting system makes it better, but it isn't the only way in.

How often does it check?

On the schedule you set. Most people run it daily so nothing sits for a week unnoticed.

Stop doing the chasing at 9pm.

Hire Overdue Invoice Follow-up

Start free — 2 employees and starter capacity included.

Also on iOS and Android.

Every employee starts switched off, and only ever reaches the accounts you pick for it.