LoopSuiteDownload App Connection status
WhatsApp is listed in the connection catalogue—with an important boundary.
The WhatsApp app family can appear as a connection route, but a catalogue connection is not proof that a particular employee can monitor or reply through it.
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Instagram
ShopifyCurrent employee boundary
New Enquiry Assistant does not currently promise WhatsApp monitoring or replies.
Its current published channels are Gmail, Outlook, Facebook Pages and Instagram Business. LoopSuite will not describe WhatsApp work as completed until the exact account, tool route and action have current proof.
Useful alternatives
Keep the real message as the source.
A customer message can be pasted or saved as a Source to help prepare a grounded reply or hand-off. That is preparation only; it is not a live WhatsApp thread check or send receipt.
Questions before you install
Plain answers.
Can LoopSuite reply to WhatsApp enquiries today?
The current New Enquiry Assistant does not advertise live WhatsApp monitoring or replies. Use one of its proved channels or a manual Source/draft route.
Why list WhatsApp at all?
It is part of the broader connection catalogue. LoopSuite separates catalogue availability from a proved employee action so a logo is never treated as blanket capability.
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