LoopSuiteDownload App Win work
AI enquiry assistant for email, Facebook and Instagram.
One genuine customer enquiry is understood and answered with the smallest useful factual reply.
See how it works
New Enquiry Assistant
A message preview that keeps the channel, selected account or Page, original conversation, attachments, confirmed facts, recipient, reply and delivery evidence together.
Example outcome. The customer, price, account and private work are deliberately not shown.
What it finishes
Customer enquiry reply
A message preview that keeps the channel, selected account or Page, original conversation, attachments, confirmed facts, recipient, reply and delivery evidence together.
Illustrative customer journey. Private customer, account and provider data is not shown.
What starts the job
A new enquiry arrives in the exact Gmail, Outlook, Facebook Page or Instagram Business conversation selected during setup.
A homeowner asks whether the business replaces boilers. The employee checks the saved coverage area, keeps the message and photos together, and asks for the preferred visit time before offering a quoting handoff.
Apps, Sources and business facts
Give this employee the exact information its job needs.
It reads the complete available conversation and attachments, then checks confirmed business information and any selected context.
- Gmail
- Outlook
- Facebook Page
- Instagram Business
- HubSpot
- Pipedrive
- Salesforce
- Notion
- Google Drive
- LoopSuite Sources
Without a connected app
A useful fallback—without pretending it did more.
An originating email or social conversation is required to monitor and reply honestly. A pasted message may help create a draft, but it is not the original live conversation.
When it messages you
Needs You appears only when the job genuinely cannot continue safely.
- One material business or customer fact is missing.
- The conversation is sensitive, abusive, legally important or materially uncertain.
- The original conversation route is ambiguous or unavailable.
- The exact reply needs approval before it is sent.
Control and hand-off
Prepared work stays separate from an outward action.
Ask before sending is the default. The owner may keep work as a draft or grant narrow saved authority for an exact routine reply route. After finishing the enquiry, it may offer the verified details to Quote Builder or Booking Assistant through an owner-approved employee link.
Clear boundaries
What New Enquiry Assistant deliberately does not do.
- It does not cold-message prospects.
- It does not invent prices, services, policies, customer details or promises.
- It does not create a quote, take payment or make a booking itself.
- It does not silently hire or link another employee.
Questions before you install
Plain answers.
What does New Enquiry Assistant finish?
A message preview that keeps the channel, selected account or Page, original conversation, attachments, confirmed facts, recipient, reply and delivery evidence together.
What starts New Enquiry Assistant?
A new enquiry arrives in the exact Gmail, Outlook, Facebook Page or Instagram Business conversation selected during setup.
Which apps or Sources can it use?
It reads the complete available conversation and attachments, then checks confirmed business information and any selected context. Examples include Gmail, Outlook, Facebook Page, Instagram Business, HubSpot, Pipedrive, Salesforce, Notion, Google Drive, LoopSuite Sources.
Can it work without a connected app?
An originating email or social conversation is required to monitor and reply honestly. A pasted message may help create a draft, but it is not the original live conversation.
What needs approval?
Ask before sending is the default. The owner may keep work as a draft or grant narrow saved authority for an exact routine reply route.
What happens when a fact is missing?
It asks for the smallest material fact that blocks safe work and continues the same Result after the answer.
Your business, one message away
Get LoopSuite.
Install the app, set up the business and choose the first employee for the Result you need.
Scan to downloadiPhone or AndroidOpen download linkUse LoopSuite on the web