LoopSuiteDownload App Last updated 28 August 2026
Privacy policy.
LoopSuite is provided by Trovelogic Limited, company number 16357210. Privacy questions, exports and deletion requests can be sent to privacy@loopsuite.ai.
What LoopSuite may process
Information needed to provide, secure and improve the service.
This may include account and business details, onboarding information, conversations, Results, files, Sources, employee settings, approvals, connected-service records, subscription state, support messages, device information and security or audit events. Connected app content is processed only when the customer chooses that service and work needs it.
How information is used
Run the account, complete requested work and keep it safe.
Information is used to authenticate users, provide chats and employee work, save Results, route approved actions, manage subscriptions, send notifications, answer support requests, prevent abuse, investigate failures and comply with legal duties. AI providers may receive the smallest relevant context needed to complete a requested job.
Website measurement
Optional analytics follows your choice.
Essential storage remembers the privacy choice. Campaign-attribution storage and GA4 measurement begin only after the relevant permission, and GA4 loads only on the production website. The marketing website does not currently load a Meta advertising pixel. Names, email addresses, customer messages, files and private business content are not sent as website analytics properties.
Download links and attribution
A /go/ redirect is a link open—not an install.
A first-party download redirect may record the campaign slug, time and broad destination so the correct app store or web app opens. It does not prove an install, signup or payment. First touch and the latest non-direct touch may be kept separately; raw advertising click identifiers are not shown in customer-facing reporting.
App measurement
Product analytics and advertising measurement are separate choices.
In the LoopSuite app, Product analytics may send limited technical events such as a safe screen name, signup, onboarding milestone or first useful Result. Advertising measurement may send selected app events to Meta only after that device choice is saved and the required platform permission is available. LoopSuite does not use optional product analytics for session replay or screen recording, and does not put customer messages, files, email addresses or private business content into those events.
Apple and app attribution
iPhone tracking permission is a separate decision.
On iPhone, App Tracking Transparency is requested where Meta app measurement requires it. If permission is denied or later revoked, LoopSuite stops sending that optional native Meta event route. Apple may also provide aggregate attribution that does not identify an individual. Declining optional website or app measurement does not stop essential account operation.
Subscriptions and advertising
Billing works without advertising identifiers.
RevenueCat, Apple, Google or the web billing provider may process purchase and entitlement information so a subscription works. LoopSuite does not currently collect RevenueCat device advertising identifiers or attach a Meta anonymous identifier through the app purchase path. Provider-side advertising matching is not treated as active until its consent, delivery and deduplication have been separately proved.
Connected services
Connecting an account is not blanket authority.
The customer chooses the exact account or resource an employee may use. OAuth credentials remain server-side. Sending, publishing, spending, deleting or changing records remains subject to the selected Control and provider permission.
Team Rooms
Business conversations remain governed by the workspace.
LoopSuite may process room messages, memberships, mentions, reports, blocks, moderation decisions and necessary safety evidence to provide Team Rooms and respond to abuse. Customers should share only what their team is authorised to use.
Retention and deletion
Different records have different legal and operational needs.
Active account information is kept while needed to provide and secure LoopSuite. Backup copies may remain for up to 90 days. Billing, tax, payment, refund and legally relevant business records may be retained for up to six years or longer where required. Support tickets, AI reports and safety or audit events may be kept for up to two years unless a legal, security, abuse or dispute reason requires longer.
Your choices
Access, correct, export, object or delete where the law provides.
Use the in-app controls where available or email privacy@loopsuite.ai. LoopSuite is designed for business users aged 18 or older and is operated from the United Kingdom. International processing may occur through contracted service providers with the applicable safeguards.
Contact
Trovelogic Limited is the LoopSuite provider.
Privacy email: privacy@loopsuite.ai. General enquiries: info@loopsuite.ai. Registered office for legal correspondence: 1 Hurley Lane, Hurley, Atherstone, Warwickshire, England, CV9 2JJ. LoopSuite is online-only; this is not a customer-facing location.