You take the card payment; LoopSuite handles the bit after. It can connect to SumUp to read when a payment clears, then drafts the receipt and chases anyone still to pay — with your approval before anything reaches a customer. Work less, live more.
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The problem
You're already on to the next job, so the follow-up slips. LoopSuite reads the SumUp payment, drafts a tidy receipt in your words and holds it for you to approve — so the customer hears back the same day.
So you chase people who already paid and miss the ones who didn't. LoopSuite matches SumUp payments to the right job, then flags what's still owed and drafts the reminder for the rest.
Then they ring to check it went through. LoopSuite spots the payment, prepares a confirmation with the job details filled in and waits for your yes before it goes out.
How it works
LoopSuite can connect to SumUp to see when a card payment goes through, in person or online, and match it to the right customer or job — so the money and the admin line up on their own.
When a payment clears, it prepares a receipt or confirmation in your wording with the amount and job details ready. It sends nothing — the draft waits until you read it and approve.
It notices the jobs where no SumUp payment has landed yet and drafts a polite, plain reminder for each. You check it, tweak if needed and approve before it reaches the customer.
Questions
No. LoopSuite reads payment signals and prepares receipts and reminders. It never takes payments, issues refunds or moves money — SumUp stays in charge of that, and anything it drafts waits for your approval before it is sent.
LoopSuite can connect to SumUp to read payment signals, like when a card payment clears. A connection means there may be a route to that data — it does not switch on every SumUp feature. Tell LoopSuite what you use and it shows what it can help with first.
Only if you say so. It drafts the receipt or follow-up from the payment details and holds it for you. You read it, edit if needed and approve — nothing reaches a customer until you do.
Get started
Tell LoopSuite which tools you use and what feels messy. It shows where it can help — before you connect anything.
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