GoCardless without the payment chasing

GoCardless automation for payment follow-up

LoopSuite can connect to GoCardless, spot failed and late Direct Debit payments, and draft polite follow-ups — held for your approval before anything is sent. GoCardless collects the money. LoopSuite is the teammate that catches what slips and gets it chased.

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The problem

Where late payments quietly cost you.

01

A Direct Debit fails and you don't spot it until the end of the month

GoCardless retries quietly while you're out on the job. LoopSuite checks your payments, catches the failed collection early and drafts a polite heads-up for you to approve — before it becomes a bigger gap.

02

A recurring payment lapses and a customer keeps getting the service for free

When a mandate cancels or a subscription stops collecting, the revenue slips away unnoticed. LoopSuite flags the gap and prepares a message to sort it, held for your approval before it goes out.

03

Chasing late payers by hand is awkward and eats your evening

Nobody enjoys writing the 'your payment didn't go through' message. LoopSuite drafts it for you in the right tone, with the amount and reference filled in, so the reminder is ready without you starting from scratch.

How it works

What LoopSuite does with your payments.

01

Checks your GoCardless payments for problems

Once GoCardless is connected, LoopSuite can read payment status and pick out the failed, retrying and overdue collections — so you know what needs attention without opening the dashboard.

02

Drafts a polite follow-up for each one

For every late or failed payment, LoopSuite prepares a friendly reminder in your voice, with the amount and reference already filled in. It sits ready for you to read and check.

03

Holds everything for your approval

Nothing is sent and no money is moved until you say so. You read each draft, tweak it if you want, then approve — LoopSuite only ever prepares the follow-up and asks before it sends.

Questions

Common questions.

Does LoopSuite take payments or move money in GoCardless?

No. LoopSuite never moves money. It checks your GoCardless payments for anything failed or late, then drafts a polite follow-up. Nothing is sent, and no payment is touched, until you read it and approve it.

How does it know a payment has failed or is late?

Once GoCardless is connected, LoopSuite can read payment status — collected, failed, retrying or overdue — and flag the ones that need a nudge. It prepares the message so you see the problem before the customer does.

Will the follow-up messages sound like me?

Yes. Each reminder is drafted in your wording with the amount and reference already filled in. You read it, edit anything you like, and only then approve it — LoopSuite prepares the message and always asks before it sends.

Get started

Your tools already have the signal. LoopSuite turns it into action.

Tell LoopSuite which tools you use and what feels messy. It shows where it can help — before you connect anything.

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